Privacy Policy

Introduction

miravonquilas ("we," "our," or "us") operates miravonquilas.com and is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you use our financial education platform.

We understand that your privacy is important to you, and we're transparent about our data practices. This policy applies to all users of our website, educational services, and related offerings.

Information We Collect

We collect information directly from you when you provide it, automatically through your use of our services, and occasionally from third parties such as payment processors or marketing partners with your consent.

How We Use Your Information

• Providing and improving our educational services and platform functionality
• Processing course registrations, payments, and issuing certificates
• Personalising your learning experience and recommending relevant content
• Communicating with you about courses, updates, and important service information
• Ensuring platform security and preventing fraud or unauthorised access
• Conducting research to improve our educational offerings
• Complying with legal obligations and regulatory requirements
• Sending marketing communications with your explicit consent

We base our processing on legitimate interests, contractual necessity, legal compliance, and your consent where required. You can withdraw consent for marketing communications at any time.

Data Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who help us deliver our services, including payment processors, email service providers, and cloud storage providers. These partners are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure the safety of our users and platform.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.

Your Rights

Under UK data protection law, you have several important rights regarding your personal information:

To exercise these rights, contact us using the information provided below. We'll respond to your request within one month and may need to verify your identity.

Data Security

We implement robust technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls ensuring only authorised personnel can access personal data
• Secure backup systems and disaster recovery procedures
• Staff training on data protection principles and security best practices

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Retention Periods

• Account information: Retained while your account is active plus 3 years
• Course records and certificates: Retained for 7 years for regulatory compliance
• Marketing communications: Until you unsubscribe or object
• Financial records: Retained for 7 years as required by UK law
• Technical logs: Typically retained for 12 months for security purposes

After the retention period expires, we securely delete or anonymise your information unless we're legally required to retain it longer.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us understand how you use our services and improve functionality.

Types of Cookies

• Essential cookies: Necessary for basic website functionality
• Performance cookies: Help us understand how visitors interact with our site
• Functionality cookies: Remember your preferences and settings
• Marketing cookies: Used to show relevant advertisements (with consent)

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

International Transfers

Your personal information may be transferred to and processed in countries outside the UK where our service providers operate. When this happens, we ensure appropriate safeguards are in place.

We use standard contractual clauses approved by the UK Information Commissioner's Office and ensure our international partners maintain adequate data protection standards equivalent to UK law.

Children's Privacy

Our services are designed for individuals aged 18 and over. We don't knowingly collect personal information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover we've inadvertently collected information from someone under 18, we'll delete it promptly unless we have legal obligations to retain it.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices, technology, legal requirements, or business operations.

When we make material changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect. We encourage you to review this policy periodically.